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Raceday Accessibility

Disabled Facilities

At Cheltenham Racecourse we aim to provide an accessible environment for all racegoers; including the elderly, those with young children or people with disabilities. A full map of our disabled facilites can be found here.
Where possible, we are happy to make special arrangements and to assist with any queries, but these must be made in advance of a raceday.

Please note that carer’s passes are not given to anyone that is attending with a less able bodied person.

Disabled Car Parking
Within each car park there is a forward parking area for those with a blue disk. On entering the Racecourse, the main car parking area and other car parks will be signposted by venue staff.

Disabled Toilet Facilities
Within the Grandstand, there are Radar toilets located outside the main function rooms near the clear lifts on all five levels. Other locations include the Centaur's main foyer, the Istabraq bar, the Foyer under the Hall of Fame stairs and on both levels of the Best Mate Stand. All toilets can be accessed using a Radar Key. Please ask stewards in the proximity of each toilet for a Radar Key.
Other toilets with enlarged cubicles include Best Mate Caravan Club, Hurdlers Hall, the Mandarin Bar, Tote Terrace and the Gold Cup foyer.

Extra disabled toilets are installed for The Festival which can be located in:

  • Best Mate - At the back on the main marquee
  • Horseshoe Pavilion Restaurant (Unisex toilet)
  • Champions Drive
  • The Guinness Village
  • Keith Prowse Facility
  • Needhams Boxes
  • Long Run Boxes
     

Disabled Viewing Areas
A number of viewing areas are provided by Cheltenham including, on the balcony of the Centaur with lowered rails, opposite the weighing room in the Paddock as well as one opposite the Arkle stand by the running rail and outside the Mandarin Foyer. Viewing areas in Tattersalls can be found by the running rails opposite Brightwells as well as level 2 Terrace outside the Winged Ox Bar. Best Mate enclosure hosts two viewing areas. The first is on level 2 in the middle of the Best Mate Stand and the other at the far corner of the enclosure closest to track.

Hearing
There is an induction loop on the viewing steps of the Tattersalls Grandstand to enhance the commentary for those who use hearing aids.

Lifts
Access to all five levels of the Grandstand can be gained using the lifts in Mandarin Foyer and the glass lifts at the end of the Hall of Fame. The Centaur has a lift in the Entrance Foyer taking you into the Istrabraq bar with access to the balcony and the Hall of Fame.

Assistance Dogs
These are most welcome but must be kept on a lead at all times.

Event Mobility*
Event Mobility Charitable Trust provide electric scooters and manual wheelchairs for the use of disabled, elderly and mobility impaired at Racecourses.
To reserve an electric scooter or manual wheelchair you can book on line at www.eventmobility.org.uk or contact the office on 01386 725391.
The charity operates entirely from the generosity of donations and any contribution is greatly appreciated.
 *Please note, only available at The Open