At Cheltenham Racecourse we strive to provide an accessible environment for all racegoers; including the elderly, those with young children or people with disabilities.
Where possible, we are happy to make special arrangements and to assist with any queries, both in advance and on a raceday.
Please note that carer’s passes are not given to anyone that is attending with a disabled person.
Disabled Car Parking
On entering the Racecourse, the main car parking area for each event will be signposted by venue staff. Each Car Park has a reserved area for those displaying a blue disk.
Disabled Toilet Facilities
Within the Grandstand, there are Radar toilets located outside the main function rooms on all five levels. Other locations include the Centaur's main foyer, the Istabraq bar, the Foyer under the Hall of Fame stairs and on both levels of the Best Mate Stand.
All of which must be opened using a Radar key. If you don’t already own a Radar Key, officials in red jackets will be able help in accessing a key. It is best to ask an official in a red jacket about the keys, rather than the catering staff.
Other toilets with enlarged cubicles include Best Mate Caravan Club, Hurdlers Hall, the Mandarin Bar, Tote Terrace and the Gold Cup foyer.
Disabled viewing areas
The Centaur - there is a specific area on the balcony of the Centaur auditorium with lowered rails for viewing, and seats for a carer to join the wheelchair user.
Club Enclosure - around the Paddock is a viewing area and there are two race viewing areas – one opposite the Arkle stand by the running rail and the other outside the Mandarin Foyer.
Tattersalls Enclosure - viewing areas in Tattersalls can be found by the running rails opposite Brightwells as well as level 2 on the right side of the Grandstand.
Best Mate - hosts two viewing areas. The first is on level 2 in the middle of the Stand and the other at the far corner triangle by the track.
There is an induction loop on the viewing steps of the Tattersalls Grandstand to enhance the commentary for those who use hearing aids.
Access to all five levels of the Grandstand can be gained using the lifts in Mandarin Foyer and the glass lifts at the end of the Hall of Fame. The Centaur has a lift in the Entrance Foyer taking you into the Istrabraq bar with access to the balcony and the Hall of Fame.
These are most welcome but must be kept on a lead at all times.
Event Mobility Charitable Trust will be providing electric scooters and manual wheelchairs for the use of disabled, elderly and mobility impaired visitors at The Open.
To reserve an electric scooter or manual wheelchair you can book on line at www.eventmobility.org.uk or contact the office on 01386 725391.
The charity operates entirely from the generosity of donations and any further contribution would be greatly appreciated.