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Due to a power outage there are currently no phone lines operating at Cheltenham Racecourse. For ticketing queries please contact our box office on 0844 579 3003, for all other queries please email us on We apologise for the inconvenience.



Raceday Ticket Collection

Ticket Collection

To speed up and improve our customer ticket collection we have moved our collection point.



 All tickets must be collection from the Ticket Collection Cabin on the driveway next to the house.

To print / download our new ticket collection location map please click here.

Customers collecting tickets must present the card used to make the purchase together with proof of address and may be required to authenticate the card by signing a verification form or using the PIN number.

All events are subject to our standard terms and conditions available from the racecourse or on our website